PEMODELAN PETA PROSES BISNIS SEBAGAI UPAYA PENGUATAN REFORMASI BIROKRASI (STUDI PADA PEMERINTAH KABUPATEN GARUT)
DOI:
https://doi.org/10.56655/jid.v3i1.156Keywords:
business process map , bureaucratic reform, accountabilityAbstract
The Government of Garut Regency has formulated a diagram of working relationships between organizational units as an to strengthen bureaucratic reform. The formulation of the working relationship can be realized through the preparation of a business process map of government agencies. This is also supported by the Regulation of the Minister of Administrative Reform and Bureaucratic Reform Regulation Number 19 of 2018 concerning the Preparation of Government Agency Business Process Maps. This research uses a descriptive qualitative method with a thorough exploration of the preparation of the Garut Regency Government business process map. Data was obtained through interviews with the Organizational Section of the Regional Secretariat of Garut Regency, which is authorized in the preparation of documents and is able to explain the flow of business process maps and their details. The results of the research obtained in the form of a tabulation model of the preparation of the Garut Regency Government business process map document as a reference in carrying out community service activities. Through business process mapping in Government Agencies, it can make it easier for ASN to map activities and the body in charge or responsible for realizing the vision and mission that has been formulated.
References
Addink, H. (2019). Good governance: Concept and context. Oxford University Press.
Asmawanti, D., Sari, A. M., Fitranita, V., & Wijayanti, I. O. (2020). Dimensi Akuntabilitas Kinerja Instansi Pemerintah Daerah. Journal of Applied Accounting and Taxation, 5(1), 85-94.
Djuwendah, E., Hapsari, H., Renaldy, E., & Saidah, Z. (2013). Strategi pengembangan daerah tertinggal di Kabupaten Garut. Sosiohumaniora, 15(2), 167-177.
Dwiyanto, A. (2021). Reformasi birokrasi publik di Indonesia. UGM PRESS.
Emerson, Peter. (2014). Good Governance. International Letters of Social and Humanistic Sciences. 10(2). Hal: 132-155. https://doi.org/10.1093/oxfordhb/9780199560530.013.0010
Haning, M. T. (2018). Reformasi Birokrasi di Indonesia: Tinjauan Dari Perspektif Administrasi Publik. JAKPP (Jurnal Analisis Kebijakan & Pelayanan Publik), 25-37.
Ismi, Fauziah. (2022). Pemdakab Garut Targetkan 2023 Indeks Reformasi Birokrasi Raih Predikat BB. https://jabarprov.go.id/berita/pemdakab-garut-targetkan-2023-indeks-reformasi-birokrasi-raih-predikat-bb-6563. Diakses pada 10 Mei 2023.
Juliani, H. (2019). Perubahan perilaku aparatur sebagai model dalam mewujudkan reformasi birokrasi yang berkualitas. Administrative Law and Governance Journal, 2(1), 113-125.
Keping, Y. (2018). Governance and good governance: A new framework for political analysis. Fudan Journal of the Humanities and Social Sciences, 11, 1-8.
Latiffianti, E., Wiratno, S. E., Anggrahini, D., & Hakim, M. S. (2017). Pemetaan Proses Bisnis dengan Pendekatan Klasifikasi Proses CIMOSA: Studi Kasus Perusahaan Pengelola Kawasan Industri. SISFO, 6(3), 285-294.
Moleong, L. J. (2014). Metode penelitian kualitatif edisi revisi. Bandung: PT Remaja Rosdakarya.
Mustafa, D. 2013.Birokrasi Pemerintahan. Bandung: Alfabeta.
Peraturan Menteri Pendayagunaan Aparatur Negara Dan Reformasi Birokrasi Republik Indonesia Nomor 19 Tahun 2018. Tentang Penyusunan Peta Proses Bisnis Instansi Pemerintah. https://peraturan.bpk.go.id/Home/Details/132523/permen-pan-rb-no-19-tahun-2018. Diakses pada 8 Mei 2023.
Raharjo, B., Nugroho, H. A., & Winarno, W. W. (2016). Analisis Faktor Determinan Penggunaan.
Sistem Informasi Sumber Daya Manusia dan Implikasinya terhadap Reformasi Birokrasi pada BPK RI. Jurnal Informatika, 10(1), 1149-1155.
Rahayu, Ani Sri. (2018). Pengantar Pemerintahan Daerah, Kajian Teori, Hukum dan Aplikasinya, Jakarta: Sinar Grafika.
Rohman, A., Hanafi, Y., & Hardianto, W. T. (2019). Penerapan prinsip-prinsip good governance dalam meningkatkan kualitas pelayanan publik. Reformasi, 9(2), 153-160.
Shabiyhah, K., & Syaodih, E. (2021). Kajian Penyusunan Peta Proses Bisnis pada Pembangunan Desa di Kabupaten Subang. Jurnal Riset Perencanaan Wilayah dan Kota, 130-137.
Thoha, Miftah, 2011. Birokrasi Pemerintahan Indonesia di Era Reformasi. Kencana Prenada.
Widiyastomo, R. P., & Selly, R. N. (2021). STUDI KAJIAN PELAKSANAAN REFORMASI BIROKRASI DI LINGKUNGAN PEMERINTAHAN DAERAH (Studi Impelentasi Kebijakan Reformasi Birokrasi di Kabupaten Bintan). Public Service and Governance Journal, 2(01), 79-95.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Lailla Dwi Yulitasari
![Creative Commons License](http://i.creativecommons.org/l/by/4.0/88x31.png)
This work is licensed under a Creative Commons Attribution 4.0 International License.